Web Content Development

I have experience gathering and analyzing content requirements and developing content for start-up, financial services, government e-services and small business websites, including:

  • Group RESP Provider Online Services portal
  • Off-shore Government e-Services portal
  • Bank RESP Processing platform
  • Start-up Company Online Ordering website
  • Consulting Services website
  • Cottage rental website

Custom Reports & Documentation

I provide focused research, writing and analysis to meet an organization’s specific needs.  My work includes:

  • Investment Firm Default Termination project
  • Group RESP Provider Monthly Statistics report
  • Canadian Fund Accounting Firm Disaster Recovery Plan
  • Enterprise Software Governance Program Roll-Out Presentation employing ADKAR Change Management methodology

Training & Course Material Development

I have experience developing and delivering the following:

  • Framework for English Business Analysis course
  • Group RESP Provider Portal CSR training material
  • Group RESP Provider Business Process Analyst training material & project document templates
  • Group RESP Provider CRM Application Grant Research training material
  • Fund Accounting Daily Processing training material

IT Project Documentation

  • Business Case, Project Scope
  • Requirements Gathering documentation
  • Current and Future State Process Maps
  • Screen Mock-ups
  • Project Document templates
  • Test Plans

Contact Me