I’m a consultant with over 10 years of experience writing, researching and analyzing information in a corporate setting.   I work remotely and I enjoy collaborating with people. I help organizations complete complex work.

what I do

I’m a client’s primary point of contact to identify requirements for the development team. I help define and prioritize problems and requirements to facilitate the selection of impactful solutions. I review potential solutions to identify gaps. I discover, model and re-engineer business processes to support business transformation. 

Business analysis, requirements gathering and documentation, user story writing, business process discovery, business process modeling & re-engineering, solution gap analysis, website design & analysis, industry research, special projects. Web content development, project documentation, training material development.

areas of specialization

Securities/financial markets, banking, government e-services, e-procurement, data governance, portals & websites, business process improvement, user-centric process automation.

experience

Senior Business Analyst & Business Process Consultant – Energy & Utilities sector (2019 – 2023)

IT Consultant – Business Analysis & Website Usability projects (2015 – 2019)

Managing Consultant – IBM Business Process Management Competency and Portal, WCM & Forms Practices (2007-2012)

Senior Business Analyst – Financial Service sector (2005-2007)

What People Say

In both cases, Andrea was the business analyst who delivered excellent results to the customer and worked very well in a complex team environment.

D. S.

I found Andrea’s work to be high quality and novel. She brought new ideas and a high level of professionalism.

E. D.

I wish you success in future endeavors and trust you will continue to perform to the high standards that you demonstrated while working with us.

J. L.